Confidentiality / Medical Records: All
medical records are confidential. If you need to obtain copies of
your medical records, a release is necessary. Please use our designated
release form. Please bring or fax us a completed copy of the
release.
To protect your privacy and respond to your records
requests quickly, we use a Release of Information (ROI) company
called Bactes to fulfill all records requests. Bactes comes to our
office weekly and responds to your requests for medical records.
Their toll-free line 800-560-3800 is open to you
to check the status of your request.
Please note that there is sometimes a fee associated
with providing records.
Orthopaedic Specialists of Austin maintains compliance
with HIPAA regulations regarding confidentiality.
Disability Forms, Other forms: Disability
and other forms require one week for processing and require a $25
fee for completion. If you have not had an office visit within the
past 60 days, you will need to make an appointment to review the
status of your disability or discuss the nature of form you need
completed.
X-Ray Films: Copies of
x-rays taken in this office are available. Please use our designated
release form. Please bring or fax us a completed copy of the
release.
|